Frequently asked questions
Have some questions? here are some answers to our most frequently asked questions!
What are bath bombs?
Bath bombs are a type of bath product that dissolves in water, releasing various ingredients such as fragrances, oils, and colours that can enhance the bath experience.
How do I use a bath bomb?
To use a bath bomb, simply fill your bathtub with warm water, then drop the bath bomb into the water. The bath bomb will fizz and dissolve, releasing its ingredients into the water. You can then soak in the bath and enjoy the benefits of the bath bomb.
Are bath bombs safe?
Yes, bath bombs are generally safe to use. However, if you have sensitive skin or allergies, it’s important to read the ingredient list carefully before using a bath bomb to avoid any adverse reactions. If you experience any discomfort while using a bath bomb, stop using it immediately and contact your doctor. If you are pregnant please be aware we use essential oils within our products and this may not be suitable for you, always check with your GP/Doctor before use if you are unsure.
How long do bath bombs last?
The shelf life of a bath bomb can vary depending on its ingredients and how it is stored. Typically, bath bombs can last up to six months if stored in a cool, dry place away from moisture and humidity.
Do you offer vegan or cruelty-free bath bombs?
Yes,our bath bombs as well as other products are suitable for vegan and cruelty-free bath bombs. Please check our product descriptions for more information.
How do I choose the right bath bomb for me?
Our bath bombs come in a variety of scents, colours, and ingredients to suit different preferences and needs. Consider what you’re looking for in a bath bomb – whether it’s relaxation, moisturization, or a specific fragrance – and choose a product that aligns with your goals.
Can I return a bath bomb if I’m not satisfied?
We want our customers to be completely satisfied with their purchase. If you’re not happy with your bath bombs or any products for any reason, please contact us at info@brightonsoap.co.uk and we’ll do our best to make it right.
How long does shipping take?
Order fulfilment may take 1-3 days. Our shipping times can vary depending on your location however we aim to have orders with you in 2-7 days. For more information check out our delivery & returns page!
All our orders are tracked and you should receive the correct shipping information once shipped by us, if there are any issues with your tracking please contact us for further help.
Can I buy bath bombs in bulk for events or gifts?
Yes, we offer discounts for bulk purchases of bath bombs. Please contact us for more information about bulk orders.